Integrations
New Relic integration
CodeWords integrates with New Relic to automate observability workflows, enabling intelligent alerting, performance analysis, and incident coordination based on your application and infrastructure metrics.
CodeWords integrates with New Relic to automate observability workflows, enabling intelligent alerting, performance analysis, and incident coordination based on your application and infrastructure metrics.
When New Relic detects performance degradation or service outages, CodeWords can create tickets in your incident management system with relevant metrics and context. This ensures operations teams have complete information to begin troubleshooting without manually gathering data from monitoring dashboards.
Route New Relic alerts to the appropriate teams via email, chat platforms, or SMS based on severity and service ownership. CodeWords can ensure critical alerts reach on-call engineers immediately while routing lower-priority notifications to team channels for visibility.
Execute NRQL queries to retrieve metrics, traces, or logs from New Relic for analysis or reporting. CodeWords can compile performance data across multiple applications and distribute insights to stakeholders through dashboards or scheduled reports.
Monitor application load through New Relic and trigger infrastructure scaling operations when thresholds are exceeded. CodeWords can coordinate with cloud platforms to adjust capacity proactively, preventing performance issues before they impact users.
After deployments complete, CodeWords can monitor New Relic metrics to detect performance regressions or error rate increases. If issues are detected, automated rollback procedures can be initiated to maintain service reliability.
Update New Relic alert policies based on deployment schedules, maintenance windows, or business events. CodeWords can temporarily suppress alerts during planned maintenance or adjust thresholds based on expected traffic patterns.
Link New Relic performance data with business activities like marketing campaigns, product launches, or seasonal events. CodeWords can enrich monitoring data with business context to help teams understand the relationship between technical performance and business outcomes.
Compile service level indicators and performance metrics from New Relic into executive-friendly reports. CodeWords can schedule regular reporting and highlight trends that require management attention or investment decisions.
Build an incident management workflow that uses New Relic alerts to create tickets, assemble response teams, and coordinate troubleshooting activities. CodeWords can analyze alert patterns to identify related incidents, prevent alert fatigue through intelligent grouping, and track resolution progress across multiple systems. This creates a streamlined incident response process that reduces downtime and improves service reliability.
Create a workflow that continuously monitors New Relic performance metrics and adjusts infrastructure capacity to match demand. CodeWords can scale cloud resources up during peak usage periods and down during quiet times while tracking cost savings. This balances application performance with infrastructure costs automatically.
Design a customer experience workflow that monitors New Relic Browser and Synthetics data to detect user-facing issues before they're reported. CodeWords can identify degraded experiences across geographic regions or device types, notify product teams, and create improvement tasks. This shifts teams from reactive firefighting to proactive experience optimization.
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