Persona is an identity verification platform that helps businesses authenticate users and prevent fraud. It provides comprehensive identity checks, document verification, and compliance tools for secure customer onboarding.
Connect Persona to CodeWords to automate identity verification workflows and streamline compliant customer onboarding processes with AI intelligence.
Link Persona account. Connect your Persona platform to CodeWords using API authentication, establishing secure access to verification tools, identity checks, and compliance features for your automation workflows.
Configure verification requirements. Define which identity checks are needed for different user types or risk levels, setting up appropriate verification flows that balance security needs with user experience considerations.
Set up verification triggers. Establish when identity verification should occur, whether during initial registration, before high-value transactions, or when suspicious activity is detected in your application or platform.
Process verification results. Capture verification outcomes from Persona and route them through your workflow logic, making decisions based on approval status, risk scores, or specific findings from the checks.
Handle approvals automatically. Create workflows that grant access, enable features, or complete onboarding steps when users pass verification, streamlining the path for legitimate customers to use your services.
Manage verification failures. Define how to handle failed verifications, whether triggering manual review, requesting additional documentation, sending notifications to compliance teams, or blocking access based on risk thresholds.
Update user records. Sync verification status and results to your CRM, database, or user management system, maintaining accurate records of identity checks and compliance documentation across your organization.
Monitor compliance metrics. Track verification completion rates, approval percentages, and time-to-verify statistics, using this data to optimize your onboarding process while maintaining security and regulatory compliance standards.
Streamline new customer registration with intelligent verification workflows. When users sign up, automatically initiate appropriate identity checks based on their profile and intended use, process verification results in real-time, and grant access to approved users while routing questionable cases for review, creating a smooth onboarding experience.
Implement adaptive security that matches verification rigor to risk levels. Analyze transaction amounts, user behavior patterns, or account changes to determine when enhanced verification is needed, automatically requesting additional identity checks for high-risk situations while maintaining frictionless experiences for routine activities.
Maintain audit-ready verification records automatically. Store verification results, supporting documents, and decision logic in your compliance systems, generate reports for regulatory requirements, and track verification coverage across your user base, ensuring your organization meets know-your-customer and anti-fraud obligations consistently.
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