Telegram Integration - Automate Bot Messaging | CodeWords
Overviews
How it works?
Send messages to chats and groups
Post messages to individual users, groups, or channels through your bot. Your workflows can send text updates, notifications, and automated responses with formatting options including bold, italic, links, and custom keyboards for interactive experiences.
Manage groups and participants
Create new groups, manage member permissions, and moderate group content through your bot. Build workflows that add or remove members, update group settings, pin important messages, or restrict posting based on automated moderation rules.
Create polls and gather feedback
Send interactive polls to collect opinions, vote on decisions, or gather community preferences. Build workflows that create polls based on external triggers, monitor voting progress, and compile results for analysis or decision-making processes.
Send media and files
Share images, videos, documents, audio files, and stickers through your bot. Build workflows that deliver rich media content, send generated reports, or share workflow outputs directly to users and groups with captions and formatting.
Handle bot commands
Respond to slash commands like /start, /help, or custom commands that trigger specific workflows. Build interactive bot experiences where users issue commands to get information, perform actions, or navigate through multi-step processes with guided responses.
Process inline queries
Handle inline mode interactions where users mention your bot in any chat to search content or trigger actions. Build workflows that return inline results with previews, links, and actions that users can share in conversations.
Monitor incoming messages
Receive instant notifications when users message your bot in private chats or groups. Build workflows that analyze message content, extract intent, and provide intelligent automated responses based on user requests and conversation context.
Handle callback queries from buttons
Process button clicks from inline keyboards attached to messages. Build interactive workflows where users make selections, navigate menus, or complete multi-step forms through button interactions that trigger different workflow paths.
Configure
Build
Customer support bot
Receive customer messages through your bot, analyze requests with AI to determine intent and urgency, then route complex issues to support agents while auto-resolving common questions. Send status updates, share help articles, and create support tickets in your CRM with conversation context.
Alert notification system
Monitor business metrics or system health from various tools, send formatted alerts to designated Telegram groups when thresholds are exceeded, and provide inline buttons for quick acknowledgment or escalation. Track alert response times and compile incident summaries for team review.
Interactive poll campaign
Schedule polls to groups or channels at optimal times, collect responses as they arrive, analyze voting patterns to identify trends, and send result summaries with visualizations. Use poll data to drive content decisions, product features, or community engagement strategies.
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