
Overviews
How it works?
Trigger your automation
An event occurs in your connected app — a customer places an order, a payment is received, an appointment is booked, or a lead fills out a form.
CodeWords processes the information
The integration captures the relevant details from your trigger event, such as customer name, order number, appointment time, or payment amount.
WhatsApp message is sent automatically
A personalized WhatsApp notification goes out to your customer or team group instantly, with all the important information included.
Chatbot handles responses (optional)
If you've built a chatbot, it can respond to customer questions, collect information, or guide users through processes without any manual intervention.
Group activity is monitored
For team automation, your dedicated group bot tracks messages, reactions, polls, and participant activity to keep everyone coordinated.
Data syncs back to your system
Customer responses, bot interactions, and group activity data flow back to your other connected apps, keeping your records up to date.
Send Calendar Reminders Automatically
Connect your scheduling system to WhatsApp and automatically remind customers about their upcoming appointments, reducing no-shows and keeping everyone on track.
Coordinate Team Projects Seamlessly
Keep your team in sync by automatically sending project updates, task notifications, and important alerts to your WhatsApp groups as things happen in your project management tools.

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Automated customer notifications
Send order confirmations, shipping updates, payment receipts, and appointment reminders directly to customers via WhatsApp. Each message includes personalized details pulled from your business systems, so customers receive timely updates without you lifting a finger.
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