Can it confirm a booking for a guest?

No. Your booking system or hotel team confirms the reservation. The receptionist gathers the details and keeps the request from getting lost.

Does it work on our existing WhatsApp number?

Yes. You connect the hotel number guests already message, start with selected test numbers, and choose explicitly when to make it live.

Can we change the hotel details after it is live?

Yes. Update your property information, booking link, tone, and enquiry fields by chatting with Cody. Calendar, Sheets, PMS, and CRM work can be added later when it is actually needed.

Does it answer phone calls or voice calls?

No. This experience is for WhatsApp messages, not phone-call answering.

CodeWords for independent hospitality

Answer the 10pm guest message before it turns into a missed enquiry

Your WhatsApp receptionist answers from the hotel information you approve, sends guests to your booking link for current availability, and gives your team a structured enquiry to confirm.

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Demo business: Harbour House B&B · Illustrative only

Works alongside your stack

WhatsAppCodeWords

Why Hotels, B&Bs & Guesthouses

Hotels, B&Bs & Guesthouses WhatsApp agents

When the front desk is busy or closed, a WhatsApp enquiry should not become tomorrow's unanswered task.

Without a receptionist

—Guests ask the same questions about check-in, breakfast, parking, and room types
—Booking requests arrive while staff are checking guests in or off shift
—Important dates and guest details get buried in a long WhatsApp thread
—Your team has to reconstruct what a prospective guest wanted before they can reply

With your WhatsApp receptionist

✓Guests get an immediate answer from the information you approved
✓Current availability stays with your booking link or hotel team
✓Completed enquiries arrive as a concise summary for your team to review
✓Sensitive or unknown questions are handed to a human instead of guessed

Cover guest questions around the clock

Give guests a fast answer about the facts you choose to share, even while your team is serving guests in person.

Keep booking enquiries actionable

Collect the dates, guest count, and contact details your team needs, then receive a clean WhatsApp summary.

Keep the hotel in control

The receptionist does not claim live availability or confirm a stay. Your booking system or team makes that decision.

Workflows

A ready-made WhatsApp receptionist for hotels, b&bs & guesthouses

One focused outcome for an owner-run guesthouse. See the guest conversation before you start.

Pixel-faithful WhatsApp renderer · WhatsApp hotel receptionist

Guest-question coverage after you connect your WhatsApp number

Answers from hotel information you approveYour booking link or team confirms availability and reservationsNo voice or phone-call answeringIllustrative demo business — not a real hotel

Try it with your details

Set up your receptionist before you pay

Add your own hotel information, try a guest conversation safely, then connect your WhatsApp when you are ready. Your hotel team stays in control of availability and booking confirmation.

Start with your real guest questions

No CRM or calendar connection is required for the first version. It answers from your approved information, captures enquiries, and shares your booking link for current availability.

Try your hotel receptionist

FAQ

Frequently asked questions

Not in the first version. It shares your booking link for current availability or captures the guest's enquiry for your team to confirm.

Get started today

Your hotels, b&bs & guesthouses WhatsApp agents, live in minutes.

Start with the hotels, b&bs & guesthouses pack and customise each agent for Harbour House B&B.

Try your hotel receptionist Talk to sales